
Mandate
The Governor, as the Chief Executive of the province, is mandated to execute and implement laws, provincial ordinances, programs and projects designed to promote the general welfare, protect the rights and improve the lives of the Nortehanons.
Vision
The prime enabler of Marig-on, Mainuswagon ug Malipayon nga Nortehanon.
Mission
We commit to serve the Nortehanons by instituting well-designed policies and development initiatives anchored on the Provincial thrust: PADAYON NGA KAUSWAGAN or PROGRESS, responsive to the needs of the people and the realization of economic growth and prosperity of the province.
Organizational Chart

Citizens Charter
| RECEIVED DOCUMENTS PROCESS | |||||
| Office or Division: | Office of the Governor | ||||
| Classification: | Simple to Complex | ||||
| Type of Transaction: | Government to Citizen; Government to Business; Government to Government | ||||
| Who may avail: | Other government agencies and offices, business establishment owners and proprietors and citizens | ||||
| STEP(s) | ACTION OF THE CLIENT(S) | SERVICE PROVIDER’S ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON IN-CHARGE |
| 1 | Submit Communications, Requests, Notices, Proposal, and Other Documents | Receive the document and stamp received by the receiving copy of the process owner with time and date | None | 2 minutes | Receiving Officer |
| Determine the type of document | |||||
| Assign control number for new documents or update revision number for document with existing control number | |||||
| Refers document to the Executive Assistant IV for further evaluation and sorting | |||||
| Record the document to the data system/ log book | |||||
| Forward the document to Top management for review and further instruction | |||||
| 2 | Requests, Notices, Proposals, and Other Documents that need approval | Review and determine type of action to be applied either approve or disapprove and for further compliance | None | 20 minutes | Top Management |
| • If disapproved or for further compliance, input remarks into the data system / log book, inform and return the document to the process owner • If approved, forward to Local Chief Executive and other signatories for signature | Receiving Officer | ||||
| Local Chief Executive will sign the document or the other designated signatories | None | 5 minutes | Local Chief Executive/ Other Designated Signatories | ||
| If for other signatory’s signature, the receiving officer shall record into the data system/log book, and release the document to the designated signatory for signature | None | 20 minutes | Receiving Officer | ||
| Receive signed document from the designated signatory | |||||
| Retain the final copy of the signed document | None | 15 minutes | Receiving Officer | ||
| 3 | Receive the original signed documents | Release original signed documents to the process owner | |||
| Release original signed documents to the process owner | |||||
| Update Document master list | |||||
| END PROCESS | |||||
